Privacy Policy

We respect your privacy and process personal data lawfully, fairly and transparently as a Data Controller under the UK GDPR.

What we collect

Name, email, phone, billing/shipping address, order details, device identifiers (for fraud prevention), and limited technical data (cookies, IP, browser).

Why we use it (legal bases)

• To process and deliver your order (contract).
• To prevent fraud and keep our site secure (legitimate interests).
• To email you offers with your consent (consent; you can withdraw any time).
• To meet legal obligations (tax, accounting) (legal obligation).

Sharing

We share data with processors we rely on to run the store: Shopify (e-commerce platform), payment providers (Shopify Payments/PayPal/your gateway), shipping carriers, returns and email tools. They process data on our behalf under contract.

Retention

We keep order records for as long as required by law (typically 6 years in the UK). Marketing data is kept until you unsubscribe.

Your rights

Access, rectification, erasure, restriction, portability, and objection. UK/EU residents may lodge a complaint with the ICO or your local authority.
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Cookies

See our Cookie Policy for details and preferences.